effective way to create performance improvement
development and competency programs can be one of the best ways
for companies to upgrade their overall operations performance.
If they do nothing more than provide clear work expectations, these
programs have accomplished a great deal. Typical outcomes go well
beyond clarifying job responsibilities:
improved employee performance and work satisfaction
of best practices
of mandated safety and quality program
objectives provide much better direction for training development
Methods and software to speed and simplify implementation
cost and the effectiveness of skill and competency programs are
very strongly influenced by the methods used to develop them.
is the first concern. We've seen enormous churn in programs
that were not guided by behavioral principles and a focused
methodology. To prevent waste, we've developed very efficient,
behavior-driven methods to analyze work and extract core skills.
honed these methods through numerous engagements.
Quality is the second concern. Unless a program is guided by
behavioral principles and unless methods and work product meet
specific quality requirements, the program can be a waste of
time. We've seen it: A number of our engagements have been to
rescue programs where a client has already spent hundreds of
thousands of dollars and come up empty handed.
typical SKILL CERTIFICATION GUIDE page. Click on the image to
see a full-size page.
Software to simplify development and management
the right software support, data managment, document development
and formatting can be an enormous administrative and cost burden.
That's why we've developed and honed our SkillForge software suite.
Companies considering a skill initiative may want to look closely
at this performance tool.
Enabling multi-skilling and skill-based compensation
Skill and competency programs are often initiated to support multi-skilling,
teams and skill-based compensation. Organizations undertaking these
initiatives may find the entire range of topics listed to the right