Daniel Follette, Inc. Home
 Performance Consulting | Marketing and Communications | Methods, Tools and Software 

 

 

 

© Daniel Follette, Inc. 2009

 


Performance Information Systems (continued)

Integrated performance information systems that reduce the cost of human resources, training and work management are a key enabling technology Daniel Follette, Inc. has developed to help companies improve processes and employee performance.

Describing what your company does and how it does it best—Strategic Repertoire Analysis™
This section of the performance Web site outlines how you can develop and use the tasks, methods, skills and competencies that are your company's strategic repertoire. Applications of strategic repertoires include

  •   task-based opportunity assessment and ROI analysis
  •   staff sizing decisions using Strategic Resource Allocation™
  •   strategic training design

The section also provides representative samples.

Skill-based pay and multi-skilling
Skill-based pay links compensation to acquisition of explicit job skills. The term multi-skilling embraces a number of strategies for more efficient work allocation. Many companies have reported remarkable benefits derived from these programs. Making them work and preventing them from becoming a resource drain and disincentive requires careful design and effective support systems. In large measure, skill-based pay's success hinges on how well skills and training are developed, communicated and verified. Multi-skilling's success is dependent on how clearly the enterprise defines the work, the skills that enable it and the exact method of work reallocation. This section of the performance Web site provides comprehensive information and links to white papers, work processes, software and services descriptions.

Procedures management
Both regulations and internal need drive companies to document their work processes. Typical methods that capture, manage and communicate procedural information are costly and redundant, and often produce something that employees choose not to use. Procedures management strategies that integrate procedural information into the workplace—when, and in what form it is needed—have the best success. Visit this section for more information.

Managing training—Strategic Training Redesign™
Strategic training redesign can bring training into exact alignment with company objectives. Strategic training initiatives define the repertoire of core competencies across an entire organization enabling managers to test and verify skill competency. Strategic training design also permits trainers to streamline curriculum and delivery. Managers can perform ROI analyses on training proposals.

Software to support performance information systems
Performance information systems require a clear, rigorous work process and information management software in order to capture and supply meaningful information. This section of the performance Web site describes some of the issues and the proprietary systems that Daniel Follette, Inc. offers, Repertoire™ work processes and SkillForge™ software.

1 | 2

case studies
> Selected cases

resources
> White papers
> Managing
   performance

> Resources

clients
> Representative
   clients

performance information system topics
> Behavioral analysis
> Skill-based pay
   and multiskilling

> Competencies
> Procedures mgt.
> Strategic training
   redesign™
> SkillForge™
   Software