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© Daniel Follette, Inc. 2009


SkillForge™ procedures development and management
Procedures-based work management provides team members with blueprints for their activities. Good procedures establish the methods through which the company guides the actions and decisions of employees. Good procedures can capture the best practices of employee teams.

Exceptional procedures are the exception
Despite the importance of procedures, the administrative burden, the manpower burden and cumbersome edit and delivery methods often reduce the incentive to maintain a useful system. Skillforge Procedures Module is designed to eliminate these disincentives.
Additional information
>Prior page on SkillForge Procedures software

>Sample entry screens

Overcoming cost and utility hurdles to effective program
SkillForge provides the processes, systems and software to overcome the major hurtles to successful procedures. Clear work processes and development software simplify and greatly reduce the cost of development. The system the company provides collects and distribute timely, accurate and useful procedural information. Electronic information capture and distribution mean workers get what they need, when they need it, in the form and detail they need.

Representative procedure page (click image to view complete procedure
in one format)

Task-based information

The cornerstone of accurate, effective, user-oriented procedures is a thorough task analysis. SkillForge and Repertoire development models operate from the assumption that the actual work a person does is the best source of information about that work. Development is based on interviews with the individuals who actually do the job, rather than management’s ideal or an engineer’s model. SkillForge collects that information in a system that makes the information easy to use and update.

Quality information
SkillForge Procedures does much more than simply log step-by-step instructions. Users can link explanatory diagrams, pictures, videos, narration and ancillary documentation; flag safety concerns and rank risk factors; ;ist equipment, tools and supplies; and assign responsibility for each task and stipulate prerequisite tasks.

Ease of access and management
All this information is readily available to the user. The software also provides complete version information and document history information. This information provides document control management. For more information, see white papers.

Detailed presentations available
Detailed PowerPoint presentations that describe both the process and data flow for the different modules are available free, on CD from Daniel Follette, Inc. (Their size makes presentation on this Web site impractical).

> Safety incident

> Application and

product summaries
> SkillForge Software Suite
> SkillForge Procedures: authoring and management software
case history
> PSM procedures